F.A.Q

Frequently Asked Questions (FAQ)
1. How long will it take to receive my sofa?

UK customers: Delivery within 5–7 business days after order confirmation.

International customers: Expected delivery time is 10–20 business days, depending on the destination and customs processing.

2. How much is shipping to the UK?

Free shipping to UK customers.

3. How much is international shipping?

A flat rate of £30 worldwide.

4. Can I return my item?

Yes. We offer free returns and refunds within 30 days, provided the item is unused and in its original packaging.

5. Is there a warranty on the sofa?

Yes, all sofas come with a 2-year warranty covering manufacturing defects. Please retain your proof of purchase.

6. How can I track my order?

Once your order is shipped, we will email you a tracking number so you can check the shipping progress at any time.

7. Are there any duties or taxes on international orders? International customers may be subject to customs duties, import taxes, or local taxes. These charges are the sole responsibility of the customer.

8. How can I contact you?

Email: shopify@zayluxltd.shop

Phone: +448003689673

Address: 83a Beresford Road, Longsight, Manchester, England, M13 0TA